By this letter, we are announcing a voluntary recall of affected cranks, which have a serial code beginning with “17” embossed on the inside of either crankarm. Sirrus 4.0. Sirrus 3.0. Only cranks manufactured in 2017 are potentially affected. The FACT 9r carbon fiber frame is engineered and designed with our Fitness Geometry, so you'll be able to ride more efficiently and comfortably, no matter the distance.Meanwhile, clearance for 700x38mm tires and the all-new Future Shock "suspension" system at the cockpit delivers a revolutionary degree of comfort and control. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Black. 2019 Specialized Seat Pack Underseat Storage in Black. We have reported the matter to the U.S. Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly. Body Geometry touchpoints take the sting out of riding with their ergonomically designed, scientifically tested shapes. The best part of the Sirrus? Consumers can determine if their bicycle is part of the recall if “Sirrus” or “Sirrus X” is written on the top tube of the bicycle and the model name (e.g. Home; Bike & Prices. Starting today, we will begin delivery of forks to your retailer, who will install the new fork on your bike at no cost to you. We don't have any updates on the impending Öhlins RXF Air Forks at this time, but we assure you that our teams are continuing to work with government agencies to make progress on an approval. Dark Purple Reflective Please be aware that while our team is working hard with our suppliers to meet global demand, initial quantities will be limited. €1,773.73. We developed this technology in partnership with McLaren Applied Technologies, and the result of this relationship are a host of drastic performance improvements, namely in the vertical compliance department. £1,599.99. Find a Retailer; en. A prior recall also affected the Sirrus, as well as the Roubaix, Ruby and Diverge. Your retailer will help you identify whether your bike is affected and will obtain the replacement parts from Specialized. As we progress, we'll provide regular updates to you on Specialized.com. We are working urgently to finalize the fix to this issue and obtain the required government approvals. Built to be your one and only bike for everything, from exploring beyond the pavement to grinding it out on your daily commute. This is a price list for all 2020 Specialized Bicycles many of which we do stock at The Bicycle Link. Purple 2020 Specialized Sirrus X Comp Carbon, serial: wsbc922004381p. We have been working on a safety improvement that needs to be made to your current Venge ViAS. Thanks again for your patience and thanks for riding Specialized. Your retailer may also reach out to you directly. You cannot find/buy this bike anywhere. We hope you'll understand and appreciate that we will need time to obtain necessary government approvals and time for our factories to produce a sufficient quantity of forks for the recall. Add to basket. We are conducting a voluntary recall of these bikes so that we can reinstall the cranks correctly and make sure they are safe to ride. The recalled 2020 models are the Sirrus 3.0, 4.0, X3.0, X4.0, and X5.0. Pending regulatory approval, we expect being able to replace forks beginning in early February. Sirrus X 3.0. There are many factors affecting the timeline to full approval, so we can't project a date. In any case, you should stop riding your affected bike until the replacement crank has been installed. We want to get you back on your bike as quickly as we can, and we'll notify you as soon as we have more information. EQ and Step-Through versions) and Sirrus X Comp Carbon. The Sirrus X isn’t your "normal" fitness bike. We have a limited quantity of loaner forks that we can provide to your retailer for temporary use. They were sold at authorized Specialized retailers nationwide and online from September 2018 to June 2020 for $850-$1,700. Our Quality, Legal, and Rider Care teams, however, are directly engaged with both Öhlins and the regulatory agencies to help expedite the process. EUR. I’ve been told they are great. Thank you for being a Specialized customer. Comfortable and capable, it's the kind of bike that will inspire you to take on riding challenges you never thought possible. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Black. Essentially, it's a piston in the head tube with 20mm of travel. 2). All carbon and 1x drivetrain. We anticipate having sufficient quantities to serve all riders globally by the end of March at the latest. You may contact your Specialized Retailer to book a service appointment. We have identified a very small number of Stout cranks with direct-mount chainrings (sold only with our MY18 Fuse Comp and Fatboy SE models) that may have been manufactured with an important dimension out of tolerance. It takes Sirrus’ DNA and tailors it for more rugged use. The Women's Sirrus X Comp Carbon is far from your "normal" fitness bike. Please read Specialized’s notice below. Front Quick Release Skewer Recall  (September, 2015), Body Geometry Pedal Axle Extenders Recall  (July, 2015), Aerobar Extension Mounting Hardware Recall  (March, 2015), Supernova Front Hub Recall  (December, 2013), 2012-13 Tarmac SL4, CruX, Secteur Disc forks  (January, 2013), Specialized MY 2008 and 2009 Globe Bicycles with Kinesis Aluminum Forks Equipped with Aluminum Alloy Steerers  (August, 2012), Tektro TL-83 Brake Lever Recall Update  (August, 2012), 2012 Tricross Carbon Fork Recall  (January, 2012), 2011 Sirrus/Vita/Tricross Carbon fork recall  (August, 2011), 2010 26" Epic & Era with Alloy Seat Stays  (October, 2009), 2004 Roubaix Comp & Roubaix Pro  (April, 2009), S-Works 2D Bicycle Helmets  (October, 2007), 2007 Epic Bike Tech Bulletin  (January, 2007), Bicycles with SW (S-Works) Carbon Stem with Magnesium Faceplate  (June 22, 2006), Handlebar stems on some Allez and Sequoia bicycles  (September 29, 2004), 2004 Enduro Brake Rotors  (December 10, 2003), 2002 Enduro FSR Seatstays  (April 25, 2002), Handlebars on some 1999 Allez bicycles  (July 20, 1999), Bicycle chains on some 1998 model year bikes  (June 9, 1998), Shimano FC-CT90, FC-M290, FC-MC12 Cranks  (July 1, 1997), 1994 Rockhopper, 1995 Stumpjumper: Brake, Handlebar, Fork  (August 16, 1995), Polygon and Delta Seat posts on some bicycles  (December 1, 1994), Future Shock FS Suspension Forks sold from 9/91 to 11/93  (December 1, 1994), 1992 FutureShock Suspension Forks  (August 4, 1994), Taco Bell Sports Water Bottle  (June 8, 1990). Please note that other Öhlins Forks, such as the RXF 36 Coil forks, are unaffected by this notice. Specifically, the right-side top cap on some forks may not be adequately torqued, which in some cases, may lead to the top cap working itself free through riding. Sirrus X Comp Carbon. Whether you're commuting or setting off on an adventure, the Specialized Sirrus X Comp Carbon Disc Hybrid Bike is the perfect companion. Please do not ride your bike until you have had the recall service performed. We started with a high quality FACT 9r carbon fibre construction that's lightweight and extremely responsive, not only making the Sirrus a better climber, but also making it easier to carry up the stairs … This can potentially affect the safety of your bike. We have concluded that some cranks on certain 2019 and 2020 Sirrus and Sirrus X models may not have been installed correctly. *While this frame platform was designed from the ground up for all riders, some of the models feature gender-specific touchpoints. At Specialized, our riders come first. For questions, please contact Specialized Rider Care at (877) 808-8154. During this chaotic time in the world, the bike has been an outlet for so many of us. Therefore, we've decided to prepare for a recall which will involve replacing the existing fork with a new fork. The bikes were sold at Authorized Specialized retailers nationwide and online from … On our part, we wish to apologize for this inconvenience. The safety and reliability of our products is a top priority for us. £27.00. Consumers can determine if their bicycle is part of the recall if "Sirrus" or "Sirrus X" is written on the top tube and the model name (e.g. All Carbon with the Future Shock built in and SRAM components. 2020 Sirrus 3.0 Sirrus 4.0 Sirrus X 3.0 Sirrus X 4.0 Sirrus X 5.0. Here are some links to the main three... 1. At Specialized, it's our priority to ensure that you, our rider, can use our products safely and with confidence. We committed to keeping you updated on the progress of the impending recall of Öhlins RXF Air Forks as originally communicated on September 17, 2018. US: English; Change region; Sign in; shop How to tell if your Sirrus crank is affected: The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. Specialized Sirrus Bicycle Recall According to Specialized, the issue affects bikes with two-piece slotted cranks. We’re all riders ourselves, so getting you back on your bike is an absolute priority for our team. The lightweight FACT carbon fibre fork … MEET SIRRUS X. Riders should stop using the affected bicycles immediately and return them to their nearest authorised Specialized retailer for a free re-installation of the cranks. Specialized Sirrus X Carbon Comp 2019 Approx £1600 Weight 10.2kg 11 speed SRAM single chain set It’s a total beast. Try using Search to find similar products. We started with a high quality FACT 9r carbon fiber construction that's lightweight and extremely responsive, not only making the Sirrus a better climber, but also making it easier to … Your safety is our top priority. Specialized Sirrus X 5.0 2020 Carbon Adventure Hybrid Bike Sirrus X, born from it's pavement partner Sirrus, is your ticket to riding more. Please email [email protected] or call directly at (800) 722-4423 if you have any questions. ️Please Google search this model for all the details. The standard Specialized Sirrus we’ve got here sits at the extensive eight-bike Sirrus range that extends all the way up to the £1,700 Sirrus Expert Carbon. If you have not done so already, we invite you to contact your retailer and provide your bike details and contact information so that we can prioritize your replacement. Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers. So, as you push yourself to reach your goals, you'll feel more connected to your bike and know that you have the perfect partner on your path to health and wellbeing. Watch my my initial kitchen review... https://www.youtube.com/watch?v=u86Kv0BcqYQ Still my number one bike, still as engaging and enjoyable to ride as ever! To obtain your replacement crankarm, contact your retailer. In most cases, we will have you back riding within 48 hours of retailer contact. £32.00. 2020 MODEL // DUSTY … This will be of no cost to you. We will continue to provide weekly progress updates on this page, so please check back with us here next week. When that happens, it may result in a sudden loss of steering control while riding. Customers are asked to bring their bikes in for service if they are riding any of the following iterations of the Specialized Sirrus: 2019 Sirrus Sport (incl. At that time we should be able to provide specific details to you and your retailer to get you a new fork. We assure you that getting you, the rider, back on your bike is our highest priority, and that we're working day and night to make this happen as quickly as possible. The Sirrus X Comp Carbon is far from your "normal" fitness bike. Bigger tire clearance for 38mm tires, a super smooth one-by drivetrain, plenty of mounts for racks and fenders—it’s more than just a solid commuter on the road. Whenever something happens that may compromise your safety, we take immediate action. The service will be performed by an Authorized Specialized Retailer at no cost to you. Please email [email protected] or call directly at 877-808-8154 if you have any questions. Therefore, we've decided to ask riders to stop riding, and our retailers to stop selling, affected forks and bicycles. All Road Bikes are delivered free to the UK mainland, 365 day returns & Price Match. If you have one of the affected model bikes, and your crank looks like this, stop riding until further notice.Figures 5 and 6 are pictures of cranks on Sirrus bikes that are NOT affected and are ok to keep riding. 2019 Specialized Stormproof Medium Seat Pack in Black. It should be in plain sight when you sit in the saddle. As we've stated before, availability of forks will initially be limited, but we expect more forks to arrive each week. Your retailer will be contacting you via email to provide further detail on the recall and the replacement program. We've already engaged our considerable manufacturing resources to supply high-quality replacement forks, painted to match your bikes. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Questions - page 2; y_2020, m_8, d_3, h_15CST; bvseo_bulk, prod_bvqa, vn_bulk_3.0.10; cp_1, bvpage1; co_hasquestionsanswers, tq_16; loc_, sid_EV337805, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)] clientName_evanscycles-en_gb; bvseo_sdk, java_sdk, bvseo-2.2.0.3; … We’re happy to update that Öhlins has been making progress with this investigation and has submitted a technical report to the appropriate government agencies for review. My question about Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Purple/Black is... Customers Also bought. If you aren’t sure, bring it to your Specialized retailer who will help you. "3.0") is written on the seatstay of the bicycle. Thanks for your understanding, and we sincerely apologize for the trouble. Specialized Sirrus X Comp Carbon Specialized. Hereâ s to your new life on two wheels. Click here to view a list of affected models by Model Year. Sirrus X 4.0. For questions, please contact Specialized Rider Care at (877) 808-8154. It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and keeps its rack/fender mounts. This was in relation to a steerer tube issue that … Thank you for your patience as we've worked to address the safety concern relating to Model Year 2018 Allez (Base), Allez Sport, and Allez Elite forks. It takes Sirrus’ DNA and tailors it for more rugged use. Priority will be given to riders who have signed up in advance at their retailer. Once we have obtained the necessary government approvals on our solution, we will issue a recall to fix the forks and get you back riding. 1). As we progress with our recall strategy and approvals, we will provide weekly updates on this page. The Sirrus X Comp Carbon is far from your "normal" fitness bike. Last week we asked you to stop riding your bike because we found that some cranks on certain 2019 and 2020 Sirrus and Sirrus X models may not have been installed correctly, which could potentially affect the safety of your bike. EQ and Step-Through versions) (2019) Sirrus X Comp Carbon (2019) Sirrus 3.0 (2020) Sirrus 4.0 (2020) Sirrus X 3.0 (2020) £42.00. I am getting ready to order an XL Sirrus X Comp. Based upon reports from the field, we've concluded that the Öhlins RXF 36 29/27.5+ and 27.5” Air Forks that are spec’d as original equipment on the 2017 Stumpjumper, Enduro, and Fuse, the 2018 Stumpjumper, Enduro, Turbo Levo, and Fuse, and the Öhlins RXF 34 Air fork sold separately in the aftermarket, may contain a defect in the top cap which potentially affects safety. Check Store Stock. At Specialized, your safety is our primary concern. By this letter, we're asking riders to stop riding, and our dealers to stop selling, affected bicycles. We are committed to making this right as fast as humanly possible. New (never used), ️What a Beautiful Bike! We initiated a voluntary report with the Consumer Product Safety Commission (“CPSC”) and are working closely with them on a press release announcing the recall shortly. Affected models include the 2019 Sirrus Sport (incl. If you are still unsure whether your bike is affected, stop riding it and visit your nearest Authorized Specialized Retailer, or contact Specialized Rider Care. The Sirrus X isn’t your "normal" fitness bike. Frame - Specialized FACT 9r carbon, Fitness Geometry Please note this pre-order is NOT necessary to be eligible for a new fork or the $75 gift from Specialized, but it will help us get you a fork as quickly as possible. Your safety is of the upmost importance to Specialized and your retailer partner At this time please stop riding your Venge ViAS Rim. “3.0”) is written on the seatstay of the bicycle. Thanks again for your patience, and thanks for riding Specialized. Affected Bike Models2019Sirrus Sport (incl. Free shipping on orders over $150. It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and you get rack/fender mounts. 2019 Specialized Seat Pack Underseat Storage in Black. After careful examination, we've concluded that some model year 2018 Allez, Allez Elite, and Allez Sport model bikes may contain a manufacturing defect in the fork crown which potentially affects safety. Jon Goulet, Director of Global Quality and Rider Care. We fully expect this to be a simple and quick fix. We started with a high-quality FACT 9r carbon fiber construction that's lightweight and extremely responsive, not … Service Basics; Service Price List; Shipping Information; Recall … We're happy to report that we've received approval for our fork recall and replacement program, and we've been working hard to source replacement forks to get you back riding as quickly as possible. We will be allocating forks on a first-come, first-served basis. This bike is equipped with SRAM 1 x 9 and has the future shock built into the headset for smooth rides. Please email  [email protected]  or call directly at (800)722-4423 if you have any questions. 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