the Performance of Reverse Logistics, to maximize revenue within given technical and organizational attributes” using fuzzy theory and statistical process. Please enable Cookies and reload the page. When it comes to supply chain management, RL holds a rather strategic position in its design and development. How Do Reverse Logistics Work? It can include returns from e-commerce and retail, as well as components for refurbishing and remanufacturing. Remanufacturing and refurbishing activities also may be included in the definition of reverse logistics.” A reverse logistics consists of all the activities which are included in the logistics, but in reverse logistics, all activities mentioned above are performed in reverse direction. Reverse logistics can be defined as “the process of planning, implementing and controlling backward flows of raw materials, in process inventory, packaging and finished goods, from a manufacturing, distribution or use point, to a point of recovery or point of proper disposal” (source: Reverse Logistics Executive Council, www.rlec.org). Reverse logistics, a fairly new concept in logistics, has gained increasing importance as a profitable and sustainable business strategy. Our broad portfolio of post sales services can also help you reduce downtime for your customers' repairs. RL Magazine is a monthly digital publication of the Reverse Logistics Association and is the only magazine in the world completely focused on the issues and next/best practices of the Reverse Logistics industry. Credential: Certified in Logistics, Transportation and Distribution (CLTD) Credentialing Agency: American Production and Inventory Control Society (APICS) Renewal Period: 5 years The American Production and Inventory Control Society (APICS), Certified in Logistics, Transportation and Distribution (CLTD) certification is an intermediate-level credential for logistics managers. Reverse Logistics allows businesses to recoup a portion of the original purchase price of this equipment. A body of knowledge is beginning to develop around the reverse logistics field which only emerged within the last two decades or so. In short, reverse logistics needs to become a core competency. The worldwide premier Reverse Logistics conference for industry professionals. For examples, Coca Cola reuses its glass bottles and reconditions it before bringing it back in t… Reverse logistics includes activities to avoid returns, to reduce materials in the forward system so that fewer items flow back, and to ensure the possible reuse and recycling of materials and p… On average, we recommend 100 hours of study time to pass each certification exam. The training provisions for reverse logistics at §173.157(e). If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Participants : You are being asked to participate in the study because you are an active member of the Reverse Logistics Association and a reverse logistics professional with experience, knowledge, insights, etc. Learn from experts about the Reverse Logistics Industry. The goods move from the end user back to the seller or manufacturer. And therefore, it becomes even more interesting to understand the practical details of this process. A fifth driver of reverse logistics is the company’s “go-to-market” strategy. And at the end, check out a nice infographic speaking more to reverse logistics strategies and practices. Companies and their supply chain managers can no longer afford to treat reverse logistics as an afterthought. Use the online learning system flashcards and quizzes, and connect with your peers in person or virtually in the ASCM Community. Your IP: 68.66.200.218 Remanufacturing and refurbishing activities also may be included in the definition of reverse logistics." Committee members meet virtually, once a month to share best practices, issues, solutions, and business opportunities within specific topics involving the reverse logistics industry. Mantra Learning has identified reverse logistics – the process of handling goods which are returned by online shoppers – as a fast-growing sub-sector in need of skilled workers. • Introduction. ... Cybersecurity-awareness training is another example of a CMMC practice that has to be executed in a particular way. The first one making a thorough exam of reverse logistics Reverse Logistics in the Pharmaceutical Industry is so Important. Especially during the last decade, reverse logistics has obtained recognition both as … Reverse logistics was traditionally defined as the process of moving a product from its point of consumption to the point of origin to recapture value or ensure proper disposal. Click on individual Committee boxes to go to individual Committee pages. Small improvements in the area of credits/replacement or the area of asset depreciation can often result in much larger… The practical insights offered here will help you develop that competency. The most common scenario in which reverse logistics come into play is when a customer wants to return an item. Reverse Logistics Home / Services / Reverse Logistics One of the biggest factors that are preventing Producers from meeting their Extended Producer Responsibility Guidelines (EPR) and facilitate the recycling of their product, is the logistical cost of collection, transportation, and thereafter its reuse and responsible disposal. All employees have to train, and training needs to occur on a regular, ongoing basis. Want to keep up with all the latest news and events in the Reverse Logistics Industry? Reverse Logistics in the Pharmaceutical Industry is so Important. term reverse logistics ‘as all activity associated with a product/ service after the point of sale, the ultimate goal to optimize or make more efficient aftermarket activity, thus saving money and environmental resources’ (Reverse Logistics Association, 2009). If it is a packaging material, reuse, refurbish, recycle, reclaim material activities are involved. While the COVID-19 pandemic is a unique situation, the retail atmosphere it has created is not. Producer Responsibility Organisation (PRO) Service for Extended Producer Responsibility. Certification. If you would like to join a committee and your company is not currently a member, please contact committee@rla.org for membership information. COURSE : Certified Reverse Logistics Professional CRLP Course Overview It is handled strategically and the organization invests time energy planning the returns, repairs, reuses, recycling and responsible disposals they are obligated to handle, including the disposal of hazardous waste-they can in some cases generate revenue from these sources to offsite the costs. Performance & security by Cloudflare, Please complete the security check to access. In-store returns for online orders save time and money. Reverse logistics can make the returns process easy for your customers and help you replace or refund their purchases quickly. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Join our community for free and get our SmartBrief email, invitations to industry events and a 3 month trial subscription to RL Magazine. RL Magazine is a monthly digital publication of the Reverse Logistics Association and is the only magazine in the world completely focused on the issues and next/best practices of the Reverse Logistics industry. Rheaply wins the Revolution, Morgan Stanley Inclusive Innovation and Opportunity Competition! It can include a variety of activities depending on whether the goods are returned from a customer (end user) or a distributor, whether the goods sent back is a packaging material or a product and similar other factors. Millions of products are returned each year. It also incorporates supply chain and marketing processes that guide how the company interacts with customers. ... Cybersecurity-awareness training is another example of a CMMC practice that has to be executed in a particular way. Differentiate yourself within your company in an increasingly competitive job market. CSLP focuses on the problem-solving capacities, thus, the logistics training make a strong base of an individual’s career. Reliable performance and a swift response improve customer loyalty, which is key to growing your business. Join the global organization that will help your company optimize the Reverse Logistics process now and in the future. There is just too much at stake in terms of brand protection, sustainability requirements, and ultimately profitability. Literature review Council of Logistics Management (CLM) published three relevant studies on reverse logistics. Committee participation is an RLA membership benefit. Reverse logistics should be considered from two different points of view: Corporate: the reverse logistics of returns management means dealing with the increase in returns that businesses incur in their stock levels. RL Magazine readers are industry professionals from manufacturers, retailers, service partners, academics, and consultants who need to keep current with the latest reverse logistics trends. Optoro, eBay team up to Help Merchants Resell Returns, Committee participation is an RLA membership benefit. (e) Training. Launched in 2006, the magazine is now distributed worldwide to a circulation of over 30,000 subscribers and growing. Reverse logistics begins with the returns policy and training for store personnel. The US Army first paid its attention to reverse logistics operations in 1998. More precisely, reverse logistics is the process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Indeed, for many logistics and supply chain professionals, reverse logistics for years has been regarded as pejorative expression. With nearly all 50 states in some stage of reopening, retailers and operations managers must prepare by tapping into reverse logistics technology and addressing worker safety to meet a surge in returns demand.. Join our RLA community for news and announcements. During the same year, the first commercial study of reverse logistics was made by Dr. Dale Rogers and Dr. Ron Tibben-Lembke. This includes business processes that involve transport from distribution endpoints such as retail locations back in the supply chain to locations such as warehouses and factories. This logistics certification is designed for you to understand the key aspects of an organization. Division 2.1 or 2.2 Compressed Gases (§173.157(c)(4)): Division 2.1 or 2.2 compressed gases weighing less than 66 lb (it can be presumed this is a gross package weight) and sold … With nearly all 50 states in some stage of reopening, retailers and operations managers must prepare by tapping into reverse logistics technology and addressing worker safety to meet a surge in returns demand.. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Leading companies want their return process to be customer friendly, but they don't want it so easy that people abuse it. A rather complex process, reverse logistics is the exact opposite of forward logistics. This includes information to properly classify, package, mark, offer, and transport. You may need to download version 2.0 now from the Chrome Web Store. needed to complete this study. All employees have to train, and training needs to occur on a regular, ongoing basis. Reverse logistics could be the business equivalent to the passage of time and life for nature. Definition of reverse logistics: Complete supply chain dedicated to the reverse flow of products or materials for returns, repair, remanufacture, and/or recycling. Another way to prevent getting this page in the future is to use Privacy Pass. If it is a product then activities like refurbish, recondition, remanufacture, recycle, landfill, etc. I describe a holistic view of reverse logistics and distill 11 insights for successful implementation of reverse logistics from … Certified in Logistics, Transportation and Distribution (CLTD) Prove an in-depth understanding of how to streamline logistics, transportation and distribution including order management, distribution inventory management and warehouse management. This site requires javascript be enabled on your browser. However, reverse logistics as a research field is relatively new. • It is also meant for professionals in the customer support functions of major brands who are either managing the reverse logistics process internally or have outsourced the process. This usually relates to the channels the company uses to connect with its customers. The purpose of this study is to investigate the development of a reverse logistics professional certificate/certification program. If you would like to join a committee and your company is not currently a member, please contact. Lean on data and peak season lessons. Oldham’s growing profile as a regional logistics base has been significantly boosted by the opening of a new £1million Reverse Logistics Training Centre. Cloudflare Ray ID: 604c9380ed3bfe06 Understanding tradeoffs to present a logistics strategy that aligns with the organizational strategy Reverse logistics is a value-added process that addresses how a company receives items back from customers. Reverse logistics is for all operations related to the reuse of products and materials. Published: Wednesday, 20th March 2019. New reverse logistics training centre for Oldham and city region . Enhance your supply chain literacy with the new APICS Word of the Week featuring terms from the … (1) Any person preparing a shipment under this section must have clear instructions on preparing the reverse logistics shipment to the supplier, manufacturer, or distributor from the retail store. Reverse logistics is any process that involves moving things from the customer back to the producer. Lean on data and peak season lessons. The following are common types of reverse logistics. Click Here. By completing this course, you'll be armed with the valuable and practical skills you need to fully implement and manage Reverse Logistics and Closed Loop Supply Chains, manage the returns process decisions with respect to repair, refurbishment, disposition, and secondary market more efficiently, act in a socially and environmentally responsible manner, and produce real value for the company, … Reverse logistics is the opposite of the standard supply chain. It is "the process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Reverse logistics is a new notion in the history of logistics and supply chain management. This information defines returns and reverse logistics and discusses the many opportunities in customer service recovery and the capture of useable products to reshelf or reuse. Ecological: one of the aims of reverse logistics is to minimise the environmental footprint of doing business. The Bachelor of Arts in Reverse Logistics Management provides an industry-based group of courses designed to educate a new generation of professionals in reverse logistics as a key component in logistics management, retail management, engineering management, and accounting best practices, to all components of today’s complex business environment. Please see each course certificate listing for details relating to what is required to earn a specific certificate. The process for how a company handles that product is an example of reverse logistics. Reverse Logistics Home / Services / Reverse Logistics One of the biggest factors that are preventing Producers from meeting their Extended Producer Responsibility Guidelines (EPR) and facilitate the recycling of their product, is the logistical cost of collection, transportation, and thereafter its reuse and responsible disposal. The variety of products consumers return creates complexity. The products may be … One-day seminars held around the world at key industry locations, RLA staff speaks, attends, and/or exhibits at an event related to Reverse Logistics. can be performed. Some retailers report return rates of between 20 and 40 per cent of their internet sales, which translates into a cost of around £20 billion a year. Create a study plan. Reverse logistics is a broad area and, in this particular study, A Certificate of Attendance will be awarded upon successful … "There's a subtleness required to identify the right balance," Benardino says. There should be procedures in place to guide store staff on the disposition for the item so that returns are handled properly before being restocked or redistributed. Reverse Logistics Magazine. While the COVID-19 pandemic is a unique situation, the retail atmosphere it has created is not. Launch into an elite group by pursuing a professional certificate from Georgia Tech Supply Chain & Logistics … A reverse logistics consists of all the activities which are included in the logistics, but in reverse logistics, all activities mentioned above are performed in reverse direction. While reverse logistics enjoys a higher profile, it has also become more challenging. Reverse logistics is helping companies achieve greater financial performance than ever before. But in today’s era of the fickle e-commerce customer, the reverse loop represents an untapped opportunity for hard-working, imaginative logistics managers and their third-party logistics partners. Overstock.com "learned early on how returning a sectional sofa, a 70-inch flat screen TV, or a hot tub is a much different experience than returning a book or a sweater," M… It is one of the fastest developing fields of business logistics, with the result that it is continuously changing in scope and significance. 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